IOSA: Giving a New Perspective to Managing an Enterprise

The Integrated Organizational Survey and Assessment (IOSA) is one of the major outputs of the Managers Course (MC), the flagship program of the University of the Philippines Institute for Small-Scale Industries. The IOSA is an enterprise audit, which assesses the strengths and areas of improvement of a business vis-à-vis the opportunities and threats that may affect its performance, thus giving a comprehensive take on the current situation and management direction of the enterprise. Ultimately, the IOSA group, comprised of MC participants together with their coach and the enterprise partner, frames the recommendations for improvement of the business.

iosa giving a new perspective to managing an enterprise
MC participants with the enterprise owner (3rd from the left) and IOSA evaluator (4th from the left)

Here is the IOSA journey of one of our IOSA partners, as shared by Ms. Maribeth Menge, the President of Fraulein Sausages and Deli Products, Inc. located in San Mateo, Rizal.

iosa giving a new perspective to managing an enterprise
MC participants presenting their IOSA reports

After a little hesitation on my part because I will divulge important and very personal details of my company, they won my Trust and the rest is history.

The IOSA plan that they made is so impressive and very helpful. I knew my company is not running perfectly and I need help, and this team gave it to me. Their inputs on the company’s strength, weakness and opportunities were very helpful. It serves as guide on how to proceed in the future. They gave me a new perspective on how to improve our operations. Lastly, they created a Hazard Analysis Critical Control Point (HACCP) for us that I never expected. It was a surprise bonus for my company, and for that, I am truly grateful.

I, too, learned something from that experience, and a very important one, too. I learned to trust again people I don’t even know, and these same people are the ones who showed deep concern for the wellbeing of my staff and the future of my company. For that, I will be forever grateful.”

iosa giving a new perspective to managing an enterprise
MC participants and enterprise owner during the IOSA visit

Through the IOSA, and in keeping with our mandate, the UP ISSI contributes in the efforts to build a strong and resilient MSME sector – one enterprise at a time.

* If you and your enterprise are interested to take this mutually beneficial collaboration with UP ISSI as an IOSA partner, we look forward to hearing from you. Kindly contact Training and Entrepreneurship Education Division at 928-7076 to 79 local 116 and 981-8500 local 4054; TM/Globe – 0975-504 9539 and TNT/Smart – 0909-029 1885.



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