Seminar on Effective Problem Solving through Customer Service for NCMH personnel

Seminar on Effective Problem Solving through Customer Service 

Seminar on Effective Problem Solving through Customer Service for NCMH personnel
UP ISSI staff and course participants

UP ISSI conducted a seminar for the National Center for Mental Health (NCMH) at the First Pacific Leadership Academy in Antipolo City, last January 30-31, 2023. Thirty-four participants joined the program which was handled by the program team from the Training and Entrepreneurship Education Division composed of the program manager, Ms. Sendy delos Reyes and program coordinator, Mr. Romy Estrella.

The two-day Seminar on Effective Problem Solving through Customer Service was commissioned to UP ISSI by the NCMH specifically to provide and ensure quality learning and development interventions to address the competency needs of the NCMH personnel.  It also recognized the need to provide customer service training programs for the NCMH administrative staff being in the forefront of delivering hospital services.

Seminar on Effective Problem Solving through Customer Service for NCMH personnel

The National Center for Mental Health (NCMH) is a special training and research hospital dedicated to delivering preventive, curative, and rehabilitative mental health care services nationwide. It is a government agency created and existing under the laws of the Republic of the Philippines by Public Works Act No. 3258. They are located at Nueve de Pebrero St., Brgy. Mauway, Mandaluyong City.

 

To know more about the programs being offered by NCMH to the public, please access their Facebook Page https://www.facebook.com/ncmhcrisishotline . The NCMH crisis hotlines are also posted in this article should you want to avail of their teleconsultation services.

Seminar on Effective Problem Solving through Customer Service for NCMH personnel
NCMH Crisis Hotline
Disclaimer: The views expressed herein or in any article in the UP ISSI website are those of the authors and do not necessarily reflect the policies or opinions of UP ISSI nor the views of the University of the Philippines.

Regarding Accuracy of Information and Usage of Data: Visitors and users of the UP ISSI website are advised that information contained within the website is assumed to be accurate. However, errors can occur even with computer-generated information. UP ISSI makes no representation regarding the completeness, accuracy, or timeliness of such information and data, or that such information and data will be error-free. Visitors are encouraged to review the official version of all documents on which they plan to rely on.

 

Share this:

Leave a Reply

Your email address will not be published. Required fields are marked *