Seminar on Effective Problem Solving through Customer Service
UP ISSI conducted a seminar for the National Center for Mental Health (NCMH) at the First Pacific Leadership Academy in Antipolo City, last January 30-31, 2023. Thirty-four participants joined the program which was handled by the program team from the Training and Entrepreneurship Education Division composed of the program manager, Ms. Sendy delos Reyes and program coordinator, Mr. Romy Estrella.
The two-day Seminar on Effective Problem Solving through Customer Service was commissioned to UP ISSI by the NCMH specifically to provide and ensure quality learning and development interventions to address the competency needs of the NCMH personnel. It also recognized the need to provide customer service training programs for the NCMH administrative staff being in the forefront of delivering hospital services.
The National Center for Mental Health (NCMH) is a special training and research hospital dedicated to delivering preventive, curative, and rehabilitative mental health care services nationwide. It is a government agency created and existing under the laws of the Republic of the Philippines by Public Works Act No. 3258. They are located at Nueve de Pebrero St., Brgy. Mauway, Mandaluyong City.
To know more about the programs being offered by NCMH to the public, please access their Facebook Page https://www.facebook.com/ncmhcrisishotline . The NCMH crisis hotlines are also posted in this article should you want to avail of their teleconsultation services.
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