IMPACT Course returns in UP ISSI’s pool of training programs

Improving Professional Communication Techniques (IMPACT) Course

impact course objectives

QUEZON CITY – After a three-year hiatus since the pandemic, the Improving Professional Communication Techniques (IMPACT) Course will return on April 15 – May 20, 2023 in the pool of training programs of the University of the Philippines Institute for Small-Scale Industries (UP ISSI) through a face-to-face mode of delivery. 

The course aims to enhance the participant’s oral and written communicative skills to deliver information in a business-like manner using the English language. 

“This program will help the participants become more effective in their communicative skills and elevate prowess in engaging with stakeholders, thus creating bigger impact in their respective organizations,” said Ms. Joanna Rose T. Laddaran, the program manager. 

The six-day training program will cover the (1) Introduction to Communication, (2) Effective Written Communication, (2) Developing Business Writing Techniques, (3) Understanding Business Letter and the Business Language in various platforms, (4) Understanding Business Reports, (5) Skills and Techniques in Report Writing, (6) oral Communication in Business discourse, (7) Principles and Steps in Oral Presentation and (8) Mastering the Art of Delivery.

Enroll now for it makes a big difference having an impact.

You may contact the program management team composed of Ms. Laddaran, Mx. Jake A. Villanueva, and Ms. April Joyce M. Yumul of the Training and Entrepreneurship Education Division of UP ISSI. They can be reached at telephone number 8981-8500 loc. 4054 or via their emails at and

Visit to register online.


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